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Copyright 2024 © OCEAN CROPTECH . All rights reserved. Powered by Tymk Softwares.
Home Privacy Policy

Privacy Policy Policy

OCEAN CROPTECH ("Company", "we", "our", "us") appreciates and is committed to protecting an individual's privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and transfer Personal Information (as defined below), via platforms controlled by the Company, namely www.oceancroptech.com (the "Platforms"), of individuals who browse or access the Platform or provide information on or through the Platform, or whose information the Company otherwise collects, receives, or processes in connection with the offer and sale of its products ("Products") (hereinafter, collect).

  1. By accessing and/or using our Platform and providing the information described in this Policy, you agree to the collection and use of the information you disclose on the Platform in accordance with this Policy, including, but not limited to, your consent to share your information as described in this Policy. We invite you to read this Policy on the collection, use, and sharing of your personal information. If you disagree with any of the terms or policies contained in this Policy, you may choose to stop using the Platform.
  2. By accessing and/or using our Platform and providing the information described in this Policy, you consent to the collection and use of the information you disclose on the Platform in accordance with this Policy, including but not limited to your consent for sharing your information as described in this Policy. We invite you to read our Policy about the collection, use, and disclosure of your information. If you are not comfortable with any of the terms or policies contained in this Policy, you may choose to stop using the Platform.
  3. For the intent of this Policy, "Personal Information" shall mean any information related to you that is submitted to and/or collected over the Platform and maintained by the Company in an accessible form, either directly or indirectly, in combination with other information available or likely to be available with the Company. However, any information in the public domain is not considered Personal Information for the purposes of this Policy.
  4. Further, you agree & consent to receive all communications related to our services on the mobile number provided by you to the Company, even if such mobile number is registered under DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”). Notwithstanding your registration with the National Do Not Call Registry (In a Fully or Partly blocked category under the National Customer Preference Register set up under the Telecom Regulatory Authority of India), you hereby express your interest and accord informed consent to receive communications (including commercial communications) in relation to the Company’s services. You further confirm that no communication to you from the Company or on behalf of the Company shall be construed as Unsolicited Commercial Communication under Regulation 2(bw) of the TRAI Regulations and you have specifically opted to receive communications in this regard on the mobile number provided by you.

COLLECTION OF YOUR PERSONAL INFORMATION

  1. We connect with you through a variety of ways and channels, including our Platform, email, phone, or text messaging on your mobile phone, however, we do normally indicate that email has the least environmental impact. Such communications may include both giving to you and receiving information from you. Personal Information is collected and received in the following ways:
  2. When you submit your Personal Information on our Platform: When you engage in certain activities on the Website, such as creating an account, ordering a product or service from us, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, requesting information about our services, applying for a job (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain Personal Information about you, such as your first and last name, mailing address (including PIN code), email address, telephone number, and date of birth, age and other details. When you order products, we may also ask you to provide us with your credit card number, expiration date, and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. Further, we also collect and store your Personal Information through sponsored social media platforms, events, etc. To protect your privacy, you should not provide the Company with any information that is not specifically requested or that you do not wish to share. You can choose not to provide certain information, but then you might not be able to use our Platform or certain features of our Platform.
  3. Other sources: We might receive information about you from other sources, such as delivery and address information from third parties, which we use to correct our records and deliver your next purchase more easily. Further, we may receive information about you from third parties that feature our Products or promotional offers if you opt-in to receive information from us. You may also choose to participate in a third-party application or social media site through which you allow us to collect (or the third party to share) Personal Information about you, including usage information. We may also receive information, such as marketing-related or demographic information about you from third parties to enhance our ability to tailor our content and offer you the Products that we believe may be of interest to you. The Company is not responsible for the privacy practices of such third-party websites which it does not own, manage or control.

WHAT PERSONAL INFORMATION DO WE COLLECT?

  1. The Company only collects information that is essential to execute your order of the Product or to give a refund, as well as to further improve our products and services.
  2. The following are the types of Personal Information that we may collect and process:
    • Your name, e-mail and postal addresses, phone number(s), country;
    • Date of birth, language preference, location;
    • Names of recipients of purchases, including addresses, phone numbers, and IP addresses;
    • Any open data and public records such as information about you that is openly available on the internet;
    • Product interest information, as well as, in some cases, your opinions and personal preferences;
    • You may also provide us with information like financial information such as bank account credit card, debit card or other payment instrument details, password for availing the Products at our Platform;
    • We may also maintain a record of your Product interests and acquire information about you from our future affiliates;
    • Phone numbers are used to call our customer service number.
    • We may collect and use technical data and related information, such as technical information about your device, system and application software, and peripherals, that is gathered on a regular basis to facilitate the provision of software updates, product support, and other services related to the Platform to you (if any).

WHAT IS THE PURPOSE FOR WHICH THE PERSONAL INFORMATION IS COLLECTED?

The Company may use your Personal Information to:

  1. Verify your identity;
  2. Fulfill the Product purchases and transactions;
  3. Communicate with you about your account and activities on the Platform;
  4. Sign up for our newsletter, respond to a survey or marketing communication;
  5. Allow us to serve you better in responding to your requests;
  6. To respond to reviews, comments, or other feedback provided to us;
  7. Administer a contest, promotion, survey, or other site feature;
  8. Ask for ratings and reviews of the Products;
  9. Follow up with you after correspondence (live chat, email, or phone inquiries);
  10. Allow you to log in with a social media account and share activities on your social media pages;
  11. Comply with our legal obligations, policies, and procedures, including compliance with relevant industry standards and the enforcement of our terms and conditions;
  12. Help us learn more about your shopping preferences;
  13. Conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance, and helping us improve your shopping experiences and product offerings;
  14. Send communication-related to order updates and offers through e-mail, SMS, and social media channels;
  15. Do internal research on our Customer’s demographics, interests, and behavior to better understand and serve you;
  16. Provide you with special Platform offers, customize content and adverts, and develop the Platform for internal business purposes;
  17. Analyze trends, track Customer’s web page movements, help identify you and your shopping cart for aggregate use;
  18. Establish, exercise, or defend legal rights in connection with legal proceedings (including any prospective legal proceedings) and seek professional or legal advice in relation to such legal proceedings;

WITH WHOM DO WE SHARE PERSONAL INFORMATION?

Your Personal Information will only be accessible to those authorized by us. We will only share your Personal Information with those listed below who are either subject to this Policy or adopt practices that are at least as secure as those specified in this Policy:

  1. Affiliates and third-party providers.
  2. Service providers who perform services on our behalf based on our instructions are not permitted to use or disclose such information except to the extent necessary to execute services on our behalf or to comply with legal requirements.
  3. We do not rent or sell your Personal Information to any third party.
  4. If we intend to merge/sell all or substantially all of our business to another business entity, or if that business entity requires it, we may transfer or disclose your Personal Information to that business entity, which may collect, use, or disclose such information for the purposes of evaluating the proposed transaction, operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.
  5. We may share Personal Information with our other corporate entities who may use the said information in accordance with this Policy to help detect and prevent identity theft, fraud, and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our Platform. If you have any objection to such sharing, then we request not provide us with any information
  6. We may retain other companies and individuals to perform functions on our behalf consistent with this Policy. Examples include order-processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies, and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to Personal Information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Policy.
  7. In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
  8. Regardless of what is stated in this Policy, we reserve the right to disclose Personal Information if compelled by law or in the good faith assumption that such disclosure is reasonably necessary to comply to any court orders or other legal procedures. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our Customers or the general public, we may disclose Personal Information to law enforcement offices, third party rights owners, or others.

CONSENT

  1. You agree to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy by providing your consent/information. If you give personal information about other persons to us, you represent that you have the authority to do so and that you agree to let us use the information in accordance with this Privacy Policy.
  2. You consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) contacting you via SMS, instant messaging apps, call, and/or e-mail for the purposes specified in this Privacy Policy by providing your personal information through the Platform.
  3. We have a social media presence on Facebook, Instagram, and YouTube. You can communicate with us on social media by joining contests, uploading content, sharing content from our Platform, and using our social media plug-ins. We may use the Personal Information collected during such interactions for the purposes outlined in this Policy.
  4. We use third-party services to evaluate your use of the Platform, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Platform. You consent to the processing of information about you by these third parties in the manner and for the purposes set out in this Policy.

DO WE USE “COOKIES”

We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes.

LINKS TO THIRD-PARTY ADVERTISEMENTS OR SITES

On our Platform, we may show links to websites owned or maintained by third parties. Please keep in mind that these websites are independent of the Company, and the Company has no control over the material on such websites, even if the Company supplies information or Products to the website's owner. The Company makes no warranties, endorses, or accepts any responsibility for the content or use of such website. Furthermore, we are not liable or responsible for any damage or loss resulting from the use of any third-party website. Before accessing or utilizing a third-party website, you should carefully read its terms and conditions and privacy policy.

ANALYTICS BY THIRD PARTIES:

Third-party analytics services are used to evaluate your Platform usage, generate activity reports, collect demographic data, analyze performance metrics, and evaluate other information relating to the Platform and mobile and internet usage. These third parties use cookies and other technologies to assist in the analysis and provision of information to us, and in some cases, to connect such information with other data stored by our or third-party environments. You consent to these analytics providers processing information about you in the manner and for the purposes specified in this Policy.

POLICY REVIEW

We may update this Policy to reflect changes to our information practices.

GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and the Consumer Protection Act, 2019, and the rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: YASH SHAH
Address: 99242 36432, Shed No. 3, Plot No. 19, Nisarg Industrial Area, Near GIDC Chitra, Bhavnagar, Gujarat - 364004 (India)
Email: Info.oceancroptech@gmail.com

WITHDRAWAL OR AMENDMENT OF PERSONAL INFORMATION

If you desire to amend/withdraw/erase your personal information stored by us, please contact our support staff at info.oceancroptech@gmail.com.